Thanks to the nature of air plants, these plants ship pretty well! It is my goal to package each order safely and efficiently to minimize cost to you and ensure the well being of the plants. Here is some general information about shipping to hopefully give you the confidence that your order is in safe hands:
- Orders placed Monday - Thursday will be shipped within 24 hours of order, usually less than that. All orders placed Friday - Sunday will ship out on Monday morning.
- Plants will be packaged carefully in newspaper to avoid leaf damage. I will do everything within my power to avoid damage in the packaging process; if plants arrive damaged please contact me within 48 hours of receiving your package.
- One plant per species will be tagged with the species name. If you order 10 different plants, each will be tagged; if you order 10 of the same plant, one will be tagged.
- Getting the weight of each plant and each order exactly correct is tricky as each plant is slightly different. It is my guarantee that if you were overcharged on shipping, you will be refunded the difference. I do not want to make money on shipping, I want to make my pricing as low as possible for each customer.
- I do what I can to be competitive with shipping prices, but please understand that it is very challenging for small business owners to compete with the shipping features and prices a company like Amazon can offer. If shipping seems high, please know that the listed shipping prices are the lowest possible prices I can offer while keeping the prices of my plants very affordable and competitive.
- If you live in a cold area or are ordering during a particularly cold time of year, I will reach out and offer to ship your order with a heat pack. Unfortunately I cannot offer this feature on the checkout page at this time, so you will receive a follow up email instead. Shipping with a heat pack will be an extra $5 which will be requested via PayPal. Orders over $100 to cold areas (average daytime temp. below 30) will automatically get a heat pack included.